Router maintenance in Frankfurt
We replaced line cards on two core routers. Traffic moved to the Düsseldorf path for 41 minutes and returned once the work was verified. No customer impact was measured.
Network status
Every component of the network, its last 90 days, and what happened when something did.
Components
Backbone, Europe
100% uptime, 90 days
Backbone, transatlantic
99.85% uptime, 90 days
Edge, Amsterdam
100% uptime, 90 days
Edge, Frankfurt
100% uptime, 90 days
Edge, London
100% uptime, 90 days
Edge, Paris
100% uptime, 90 days
DNS
99.99% uptime, 90 days
Customer portal
100% uptime, 90 days
Recent incidents
Higher latency between London and New York
A subsea cable fault outside our network removed one transatlantic path. Traffic ran on the remaining paths with a round trip 9 ms higher than usual for 3 hours 12 minutes, until the cable owner completed the repair.
Slow DNS responses in Paris
A configuration change slowed responses from two Paris resolvers for 7 minutes. We rolled the change back and now release resolver changes to one site first.
Round-trip times right now
| Route | Round trip | Path |
|---|---|---|
| Amsterdam to Frankfurt | 6.4 ms | Primary |
| Amsterdam to London | 5.8 ms | Primary |
| Amsterdam to Paris | 8.9 ms | Primary |
| Frankfurt to Warsaw | 16.8 ms | Alternate, via Berlin |
| London to New York | 67.9 ms | Primary |